Refund policy

Last updated: November 14, 2026

Made-to-order tees

We print each tee for your order. Except where applicable consumer law requires otherwise, we do not offer change-of-mind returns or exchanges because you selected the wrong size, color, or design. Please check the size information and your selections before ordering.

Damaged, defective, misprinted, or incorrect items

If we sent the wrong item, or it arrives damaged, defective, or misprinted, contact us promptly with your order number, a description, and clear photos of the issue. Please report problems within 30 days of delivery so we can resolve them with our fulfillment partner. This requested reporting window does not replace or shorten mandatory legal rights.

We will review the issue and arrange a replacement or refund as appropriate and as required by law, without an additional product or standard shipping charge for a confirmed fault. Do not send the item back unless we provide instructions. Customer support will confirm whether a return is needed and provide the correct address or label.

Mandatory cancellation and return rights

Your statutory rights take priority over this policy. Printing a standard design after an order is placed does not, by itself, remove any applicable withdrawal right.

For eligible non-personalized goods, EU/EEA and UK consumers may notify us of cancellation within 14 days of receipt, without giving a reason, and return the goods within a further 14 days. For these cancellation returns, you pay the direct return postage unless the goods are faulty or the law requires us to cover it. You may inspect and try on the goods as you would in a shop; a deduction for unnecessary handling that reduces their value may apply where lawful.

Where applicable, cancellation refunds include the original standard delivery charge, but not the extra cost of an optional express upgrade. We refund within the legally required period, generally 14 days after cancellation notice, and may withhold reimbursement until the returned goods or evidence of posting is received where permitted.

Customers in Brazil may exercise their applicable 7-day right to cancel after receipt. Any longer or additional local cancellation, warranty, or remedy rights remain available. Return costs and refunds for statutory claims follow the applicable law.

Refund method

Approved refunds go to the original payment method unless another arrangement is required by law or agreed with you. Bank and payment-provider processing times vary. We will confirm the refund when it is issued.

Order changes and cancellations

Contact us as soon as possible to request a change or cancellation. We cannot guarantee a voluntary change after production starts. This does not affect any mandatory cancellation rights.

Contact before returning anything

Use our contact form or email kris.asleson@gmail.com. Include your order number. We will provide return instructions when needed; please do not send an unsolicited return to a warehouse or the address on the parcel.